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How to UsePackGuard

A comprehensive guide for all stakeholders in the product authentication and supply chain verification process.

For Manufacturers

As a manufacturer, you're the starting point of the supply chain. Here's how to use PackGuard to secure your products.

1

Register Your Organization

Create your manufacturer account with your company details, regulatory licenses, and certifications.

  • Company name and registration number
  • Regulatory licenses (NAFDAC, SON, etc.)
  • GMP certifications
  • Contact information and business address
2

Add Your Products

Register all your products with detailed information for comprehensive tracking and verification.

  • Product name and description
  • Active ingredients or components
  • Product category and subcategory
  • High-quality product images
  • Packaging specifications
3

Generate Batch IDs

For each production batch, generate unique QR codes for both individual packs and cartons.

  • Individual product packs get unique QR codes
  • Shipping cartons get master QR codes
  • Batch numbers and expiry dates
  • Quantity per batch
4

Apply QR Codes & Ship

Print and apply the generated QR codes to your products and cartons before shipping.

  • Use high-quality, durable labels
  • Ensure QR codes are clearly visible
  • Position codes away from seals and folds
  • Test scan before bulk application
5

Monitor & Analyze

Track your products through the supply chain and analyze verification patterns.

  • Real-time scan analytics
  • Geographic distribution maps
  • Counterfeit hotspot detection
  • Consumer engagement metrics
  • Export reports for compliance

For Distributors

As a distributor, you play a crucial role in maintaining supply chain integrity and preventing counterfeit products from entering the market.

1

Register as Distributor

Create your distributor account with proper licensing and warehouse information.

  • Distributor license and permits
  • Warehouse locations and capacity
  • Service areas and coverage
  • Fleet and logistics details
2

Verify Incoming Products

Scan carton QR codes when receiving products from manufacturers to verify authenticity.

  • Scan all incoming cartons
  • Verify against packing lists
  • Check for tampered or damaged codes
  • Document receipt in blockchain
3

Track Inventory

Use the platform to track your inventory levels and monitor product movement through your warehouse.

  • Real-time inventory counts
  • Batch tracking and traceability
  • Expiry date monitoring
  • Automated reorder alerts
4

Update Supply Chain

When shipping to retailers, scan cartons to update their location in the blockchain.

  • Scan outbound shipments
  • Update destination and route
  • Provide ETA information
  • Document chain of custody

For Retailers

As the final point before consumers, retailers ensure product authenticity and educate customers on verification.

1

Register Your Business

Set up your retailer account with proper licensing and location details.

  • Business registration and permits
  • Store locations and contact info
  • Business hours and services
  • Tax identification number
2

Verify Deliveries

Scan carton QR codes when receiving products from distributors to confirm authenticity.

  • Verify all incoming shipments
  • Check for damaged packaging
  • Document receipt confirmation
  • Flag suspicious products immediately
3

Display Verified Products

Show customers that you sell only authenticated products.

  • Display verification badges
  • Educate staff on verification process
  • Create verified product sections
  • Promote authenticity guarantee
4

Report Issues

Immediately report any suspicious or unverifiable products to regulators through the platform.

  • Use built-in reporting tools
  • Provide batch and product details
  • Upload photos of suspicious items
  • Track investigation progress

For Consumers

Protect yourself by verifying products before purchase or use. Follow these simple steps to ensure authenticity.

1

Look for QR Codes

Check that your product package has a PackGuard QR code. Authentic products will always have one.

  • QR codes are on product packaging
  • Usually on side or back of package
  • May be under scratch-off layer
  • Never buy products with damaged codes
2

Scan the QR Code

Use your smartphone camera or any QR code scanner app to scan the code on your product.

  • Open camera app on smartphone
  • Point at QR code to scan
  • Tap notification to open link
  • Wait for verification results
3

Check Verification Results

The system will show you detailed information about your product and its authenticity status.

  • Product name and manufacturer
  • Production and expiry dates
  • Supply chain journey
  • Authenticity confirmation
  • NAFDAC registration number
4

What to Do If Verification Fails

If the QR code doesn't scan or shows a suspicious status, take immediate action.

  • DO NOT consume or use the product
  • Return to the retailer immediately
  • Report through PackGuard platform
  • Contact regulatory authorities
  • Save the product as evidence

Counterfeit products can be dangerous. Always verify before use.

For Regulators

Regulatory authorities can monitor, enforce compliance, and protect public health across the entire supply chain.

1

Access Regulatory Dashboard

Use your regulator account to access comprehensive oversight tools and analytics.

  • Real-time supply chain monitoring
  • Compliance dashboard
  • Alert management center
  • Investigation tools
  • Report generation
2

Monitor Supply Chain

Track all registered products and their movement through the supply chain in real-time.

  • Geographic distribution maps
  • Volume analytics by region
  • Verification trends
  • Product movement patterns
  • Market surveillance data
3

Investigate Alerts

Receive automatic alerts for suspicious activities and investigate potential counterfeit incidents.

  • Duplicate scan alerts
  • Geographic anomaly detection
  • Counterfeit hotspot identification
  • Batch-specific investigations
  • Cross-border tracking
4

Verify Organizations

Approve and verify manufacturer, distributor, and retailer registrations to maintain system integrity.

  • Document verification
  • License validation
  • Compliance checks
  • Audit trail review
  • Approval workflow management
5

Generate Reports

Create comprehensive reports for policy making, compliance monitoring, and public health protection.

  • Compliance reports
  • Enforcement actions
  • Market intelligence
  • Trend analysis
  • Annual statistical summaries

Quick Start Guide

Get up and running in minutes with our simple 4-step process

1

Sign Up

Create your account and verify your organization

Register now
2

Set Up

Configure your products and supply chain settings

Start setup
3

Generate QR Codes

Create unique QR codes for your products and batches

Generate codes
4

Start Tracking

Begin tracking and monitoring your products in real-time

View analytics

Need more detailed guidance? Contact Us

Contact Us

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